This is to show you how to attach a Job file to an email to be sent to the Tech Support Team. If you have any questions,
Tech Support will be happy to help you out.
- Connect to the Internet and go to the website you use to send an email or open the program you use to send out an email.
- Create a new email message.
- In the "To:" field, send it to support@cabinetsolutions.net
- In the Body of the email, give us a small description of what is happening, including what cabinet it is happening on and which wall or room it is in.
- Look for a button that is marked "Attachment" or "add a file" or "add an attachment" or something to that effect and click on it.
- You should see a button marked "Browse" on the next screen. Click it.
- When you are browsing, look in the drop down menu for either "My Computer" or Local Disk C: or C Drive. Click on Local Disk C: or C Drive.
- Next you'll need to double click on "Program Files" (or "Program Files (x86)" if you are using a 64bit version of Windows), then double click on "Cabinet Solutions".
- Look for the name of the Job that you wish to send us: (i. e. Name.job).
- Click on that file once and then click on the button marked "Open" or "Attach" or something to that affect.
- Once the file is attached, make sure you have everything marked down on what is wrong, and have your contact information in the body of the email as well, then click on send. We will work on your email in the order that we receive them in, and as soon as we can.
