Support
Need help? Along with our Tech Support phone line, we also have a manual for our first time customers that will walk you through laying out a simple kitchen. Also, we have a list of System Requirements that your computer must meet before being able to run our software. As always, our Technical Support team is here to help if you have any questions.
- Getting codes extremely easy. YOU MUST HAVE ACCESS TO THE INTERNET ON THE COMPUTER THAT CABINET SOLUTIONS IS INSTALLED ON TO GET YOUR CODES.
- You must also be registered on the Cabinet Solutions website. If you are not, please contact Technical Support for assistance.
-
- Open Cabinet Solutions from your desktop.
- Click on Get Codes.
- Make sure your email address and password are in place and click Send Code Request.
- When Microsoft made Vista, they stopped supporting the way we created our Help Files. That also continued through to Windows 7. Below are links to the MicroSoft website for each version of Windows to download an update to fix that.
- Click Here to download a patch from Microsoft for Windows Vista.
- Click Here to download a patch from Microsoft for Windows 7.
- How to Print using Windows Vista 64-bit Version
- How to Manually Backup Files
- How to Move your files to the New Directory after the 6.7 Upgrade (Non-CNC Customers)
- How to Move your files to the New Directory after the 6.7 Upgrade (CNC Customers)
- How to Attach a Job to an Email
- How to Manually Backup Files From One Computer to the Next
- How to Manually Install POV-Ray if it is skipped during Setup
- CutePDF (Free utility for PDF Document printing)
- NOTES: This program is not supported by Cabinet Solutions in any way. If you have any questions about this software, you must contact that company for help. Also, be sure you download the Free Converter on that page to make that program work as it is a requirement on their site.
- Microsoft Windows Versions XP Pro or Home Edition
- At least 128MB of RAM
- 60MB of Hard Drive Space
- 1mb of Video Card
- Pentium III or better Processor
- 800MHz or Faster Processor Speed
- 800x600 Resolution
- Windows Vista 64bit has a known printing issue with not only our software but any 32bit software installed on the machine. Click on this link to get directions for a possible work around.
- Does not work on Win3.1, Win95, Win98, Win98SE, WinME, Windows 2000 or Mac (It will run on Mac using a Windows emulator such as Virtual PC).
- If you are using the anti-spyware tools SPYSWEEPER or SPYWARE DOCTOR and are using version VERSION 6.6 AND BELOW ONLY, please UNINSTALL THEM, as they can cause severe conflicts with our software. Systems that are using either one or both of these utilities and our software can not be supported.
- VERSION 5.0 AND BELOW CUSTOMERS: If you upgrade to the newest version of the software, your jobs that were created in the older versions can not be converted or updated.
